cun Privacy Policy

This page describes what we collect when you use cun and how we keep that data protected. We at cun take your privacy seriously. Whether you download our Android APK, access cun through your iOS Safari browser, or log in on desktop, we collect certain information to deliver our service securely and comply with legal requirements. This privacy policy explains what we collect, how we use it, who we share it with, and what rights you have.

Our cun platform operates across multiple jurisdictions where local law permits. Your data may be stored on servers located outside your country. We apply the same security standards to all data regardless of where it is stored. We do not sell your personal information to third parties for marketing purposes. We only share data with payment processors, identity-verification partners, and law-enforcement agencies where required by law.

By using cun, you consent to our data practices as described in this policy. If you do not agree with how we handle your data, do not open an account. We review and update this privacy policy periodically, and we will notify you of material changes via email or in-app notification.

What Data We Collect on cun

We collect different types of data depending on how you use cun. When you create an account, we collect your email address, username, and password hash (not the password itself). We also collect your full name, date of birth, and contact phone number. This is information you provide directly to us.

For identity verification, we collect government-issued ID information and a photograph. You upload these documents through our secure portal. We store these documents securely and use them only to verify your identity and comply with anti-money-laundering regulations. We never use your documents for any other purpose.

Payment Data We Collect

When you deposit via DANA, e-wallet, mobile banking, local payment, or online paymentor via bank transfer through e-wallet, mobile banking, local payment, or online paymentwe collect payment transaction details. We record the date, amount, source account, and destination account. We do not store your e-wallet password or bank PIN. Payment processing is handled by third-party processors who comply with PCI-DSS security standards.

We collect this payment data to process your deposit, record your balance, and comply with financial regulations. We retain payment records for the duration of your account and for a period thereafter to satisfy audit and legal requirements.

Behavioral Data We Collect

We at cun collect information about how you use our platform. This includes your login history, games you access, bets you place, time spent on each game, and device information. We use this data to improve our cun service, detect fraud, and troubleshoot technical issues. We do not use this data to profile you for marketing or to target you for unsolicited offers.

We use cookies and similar tracking technologies on cun's web interface. Cookies help us remember your login status, store your preferences, and measure page traffic. Most cookies expire after your session ends. You can disable cookies in your browser settings, though some features may not work properly without them.

Account data

Email, name, phone, date of birth, and username. Used to identify you and send important notifications.

Identity documents

Government ID and selfie. Used only for KYC verification and anti-fraud compliance.

Payment data

Deposit and withdrawal records. Used to process transactions and comply with financial regulations.

Usage data

Login history, game activity, and device information. Used to detect fraud and improve cun's service.

Device and IP Data

We collect information about your device when you access cun. This includes your device type (Android phone, iPhone, desktop computer), operating system version, and unique device identifier. We also collect your IP address and geolocation data. We use this information to prevent fraud, detect unauthorized logins, and deliver cun's service optimally on your device.

If you access cun from a new device or location, we may ask you to verify your identity through two-factor authentication. This protects your account from unauthorized access. We never share device or IP data with third parties except where required by law.

How We Use and Share Your Data on cun

Our Use of Data on cun

We use data to deliver cun's service, process payments, verify your identity, and comply with legal obligations. We use your email to send account notifications, security alerts, and service updates. We use payment data to record transactions and settlement. We use behavioral data to detect fraud, improve platform performance, and troubleshoot technical issues.

We do not use your data for marketing campaigns, upselling, or selling to third parties. We do not sell your email address or contact information. We do not share your betting history or financial information with advertisers or data brokers. Your data is used solely to operate cun and comply with law.

Third Parties We Share Data With

We share data with essential service providers who help us operate cun. Payment processors handle your deposit and withdrawal transactions. They see payment method and amount but not your betting history. Identity-verification partners process your KYC documents. They see your ID information but not your account activity. These partners are bound by confidentiality agreements and use your data only to provide their service.

We may share data with law-enforcement agencies if required by court order or legal subpoena. We comply with such requests to the extent required by law. We do not share data with government agencies for routine surveillance. We may also share aggregated, anonymized data with researchers to study gaming trends, though this data cannot identify you.

Data Retention on cun

We retain your account data for as long as your cun account is active. If you close your account, we retain your data for a period thereafter to satisfy legal, tax, and anti-fraud requirements. Payment records are retained for several years to comply with financial regulations. Identity documents may be retained for a period after account closure to detect fraud or respond to disputes.

You can request deletion of your account and associated data at any time by contacting our support team. We will honor deletion requests unless we are required by law to retain your data. If you delete your account, you forfeit access to your balance, which is retained pending any outstanding disputes or chargebacks.

Your Rights Regarding Your Data on cun

You have the right to access your data on cun anytime. Log into your account to view your profile, transaction history, and activity log. You can update your email, phone number, and contact details in your account settings. You can download copies of your data by contacting our support team.

You have the right to request correction of inaccurate data. If you find errors in your account information, contact us and we will investigate and correct them. You have the right to request deletion of your account and data, subject to legal retention requirements. You have the right to data portability—we can export your account data in a standard format for transfer to another service.

Cookies and Tracking on cun

We use cookies on cun's web interface to store your session, remember your preferences, and measure traffic. Most cookies are "session cookies" that expire when you close your browser. Some cookies persist to remember your login preference. You can disable cookies in your browser settings, though this may limit functionality.

We use analytics tools to measure how users interact with cun. These tools track page views, button clicks, and form submissions. Analytics data is anonymized and does not identify you personally. We use this data to understand user behavior and improve cun's design and usability.

International Data Transfers

We at cun operate across jurisdictions where our service is available. Your data may be stored on servers located outside your country. We apply the same security standards to all data regardless of location. If you access cun from Jakarta, Surabaya, Bandung, Medan, or elsewhere, your data receives equal protection under our policy.

By using cun, you consent to international data transfer. If you do not consent, you should not use our service. We protect all transferred data with encryption and secure protocols.

Contact Us About Your Data

If you have questions about our privacy practices, how we use your data, or how to exercise your data rights, contact our support team. We offer English-language assistance via chat and email. Provide your account email or username so we can identify your account quickly. Our team responds to data requests within 10 business days.

Your privacy is important to us. We at cun are committed to protecting your data, using it only to deliver our service, and respecting your rights. This privacy policy applies to all users of cun regardless of location. If you have concerns about how we handle your data, reach out anytime. We are transparent about our practices and happy to clarify how your information is protected.